My research interests have evolved over the years, to cover varied areas such leadership, executive coaching, strategic planning, convenient care models and retail clinics, quality of care and patient safety. My publications have been featured in peer-reviewed healthcare management and clinical journals, as well as magazines and online publications. If you would like a copy of any of the articles listed below, please contact me at amer.kaissi@trinity.edu




Kaissi, A. “Healthcare Retail Clinics: Current Perspectives”, Innovation and Entrepreneurship in Health. 31 March, Volume 2016:3, 47-55, 2016. 

Kaissi, A. Shay, P., Roscoe, C. “Hospital Systems, Convenient Care Strategies, and Healthcare Reform.” Journal of Healthcare Management. 61(2), 148-163. March/April 2016. 

Kaissi, A. “Enhancing Physician Engagement: An International Perspective”. International Journal of Health Services. 44(3), 561-586, 2014. 

Kaissi, A., Charland, T.  “The Evolution of Retail Clinics in the United States, 2006-2012.” The Health Care Manager. 32 (4), 336-42. 2013. 

Kaissi, A., Charland, T.  “Hospital-Owned Retail Clinics in the United States: Operations, Patients and Marketing” Primary Health Care. 3(1), 1-5. 2013. 

Kaissi, A., Charland, T.  “How Satisfied are Hospital Systems with their Ownership of Retail Clinics?” Journal of Healthcare Management. 58(2), 143-155. March/April 2013.

Saleh, S.S. Kaissi, A., Semaan, A, Natafgi, N.M.  “Strategic Planning Processes and Financial Performance among Hospitals in Lebanon.” International Journal of Health Planning & Management. 28(1), e34-45. January/March 2013. 

Kaissi, A. “A Roadmap for Trust: Enhancing Physician Engagement.” Regina Qu’Appelle Health Region, White Paper, Canadian Health Leadership Network, 1-38. 2012. 

Kaissi, A. “Primary Care Physician Shortage, Health Care Reform and Convenient Care: Challenge Meets Opportunity?” Southern Medical Journal. 105(11), 576-580. November 2012.   

Kaissi, A. “Learning from Other Industries: Lessons and Challenges for Healthcare Organizations.” The Health Care Manager. 31(1), 65-74. January 2012. 

Kaissi, A. “Bringing Studer to the Classroom: Teaching Tools for Graduate Programs.” Journal of Health Administration Education. 29(3), 325-329. Fall 2011.



Kaissi, A. Applegren, E. “Can a Golfer Learn to Quarterback? Coaching Physician Leaders into High Performance.” Group Practice Journal (AMGA). February 2018 (In Press).

Kaissi, A. “How to be a ‘Humbitious’ Leader?” Healthcare Executive Journal (ACHE). November/December 2017.

Kaissi, A. “Stuck in Transition? Insights for New Physician Leaders” San Antonio Medicine. 70(9). 14-16. September 2017. 

Kaissi, A. “If You Can’t Beat Them, Join Them: What Can Primary Care Physicians Learn from Retail Clinics?” San Antonio Medicine. 69(12), 14-16. December 2016.