Amer Kaissi, Ph.D., is a healthcare executive coach, consultant, author and speaker. In his coaching, he helps healthcare administrators and physicians maximize their leadership potential and reach peak performance. Specifically, he works with individuals and groups to improve leadership behaviors that enable them to reach the next level in their career stage. He also consults with hospitals and healthcare organizations on various strategic planning projects. His books and his talks focus on applying leadership principles to healthcare organizations. His recent book "Intangibles" examines how leadership traits such as humility and compassion, when combined with ambition and determination, can help healthcare leaders succeed in an increasingly changing healthcare environment. Dr. Kaissi is an award-winning Professor at the Healthcare Administration Department at Trinity University in San Antonio, a Top-10 nationally ranked program. He teaches courses in healthcare strategic planning and marketing, healthcare human resources management and healthcare management and leadership. He can be reached at 210-999-8132 and at firstname.lastname@example.org.